First id like to explain that what im going to say its not a complain.
Now, in my experience ive seen that some of the veterans are somewhat toxic, and i understand it, including myself, some newbies enjoy the 16v16 games and we suck, we spam unnecesary stuff and unintentionaly get to tk with artillery units, leading into negative comments and even insults on chat.
My point here is... its always gonna happen as (hopefully) everyday we will get new players, so be nicer and even if it gets tiring, instead of insulting, give advice, that way more people will understand the game and probably stay.
Ill end saying that i like this game enough to let it die, or simply reduce itself to the small veteran playerbase, so if theres anything i can do... count me in.